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Refund policy

Refund Policy

1. Eligibility for Refunds

We accept refund requests within 30 days of purchase for items that are:

  • Unworn, unwashed, and undamaged with original tags attached
  • In their original packaging with all accessories included
  • Not final sale or clearance items (marked as non-refundable)

2. How to Request a Refund

To initiate a refund:

  1. Contact our customer service at [email protected] with your order number
  2. Include photos of the item showing its condition
  3. We will provide return instructions within 2 business days

3. Refund Processing

  • Refunds are processed within 5-7 business days after we receive your return
  • Original shipping costs are non-refundable
  • You are responsible for return shipping costs unless the return is due to our error

4. Exchanges

We offer exchanges for:

  • Different sizes of the same style (subject to availability)
  • Equivalent value alternative products

Contact us within 14 days of delivery to arrange an exchange.

5. Defective or Incorrect Items

If you receive damaged, defective, or incorrect items:

  • Contact us immediately (within 7 days of delivery)
  • We will cover return shipping costs
  • Choose between replacement (if available) or full refund including shipping

6. International Returns

International customers are responsible for:

  • Any customs fees or taxes associated with returns
  • Return shipping costs
  • Original shipping fees will not be refunded

For any questions about our refund policy, please contact [email protected]